Xerox Phaser 3320DN System Administrator Guide

Problem Solving Procedure
Xerox Phaser 3320DN/3320DNI
System Administrator Guide
102
Problem Solving Procedure
This section enables you to identify the network-related machine problems. Use the following steps to
identify and solve the problem. If the problem is not network related, refer to the User Guide for
corrective action.
1. Resolve any local printer problems first. Perform the corrective action that is recommended by the
User Guide. Do not attempt to resolve a network problem if the local printer functions are not
operating correctly.
2. Check that the machine has power and it is switched on.
3. Check that the network cable is connected to the machine.
4. Check that the network cable is connected to the workstation.
5. Check that the correct printer driver for the machine is selected at the workstation.
6. Check that the software application being used to send print jobs is set up correctly.
7. If printing is not available from a workstation, re-install a printer driver on the workstation.
8. Call the local Xerox Welcome Center, where a representative will assist in the diagnosis and
solution of the problem.

Xerox Phaser 3320DN Specifications

General

Brand	Xerox
Model	Phaser 3320DN
Category	Printer
Language	English