Xerox WorkCentre 3345 User Manual

Probable Causes Solutions
The printer is connected to an uninterruptible power
supply.
Turn off the printer, then connect the power cord to a
suitable outlet.
The printer is connected to a power strip shared with
other high-power devices.
Plug the printer directly into the outlet or into a
power strip that is not shared with other high-power
devices.
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Probable Causes Solutions
Application and print driver have conflicting tray
selections.
1 Check the tray selected in the print driver.
2 Go to the page setup or printer settings of the
application from which you are printing.
3 Set the paper source to match the tray selected in
the print driver or set the paper source to
Automatically Select.
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Probable Causes Solutions
Unsupported or incorrect paper.
• Ensure that you are using a supported paper size
and weight for 2-sided printing. Envelopes and
labels cannot be used for 2-sided printing.
• For details, refer to Supported Paper Types and
Weights for Automatic 2-Sided Printing and
Supported Standard Paper Sizes for Automatic 2-
Sided Printing.
Incorrect setting. In the print driver Properties, select 2-Sided Print on
the Paper/Output tab.
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Probable Cause Solution
The paper tray does not close fully. Some debris or an object is blocking the tray.
Xerox
®
WorkCentre
®
3335/3345 Multifunction Printer
User Guide
147
Troubleshooting

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm