Xerox WorkCentre 3345 User Manual

Probable Causes Solutions
The printer is busy.
• A previous print job could be the problem. On
your computer, to delete all print jobs in the print
queue, you can use the Printer Properties feature.
• Load the paper in the tray.
• At the printer control panel, press the Job Status
button. If the print job does not appear, check the
Ethernet connection between the printer and the
computer.
• At the printer control panel, press the Job Status
button. If the print job does not appear, check the
USB connection between the printer and the
computer. Turn off the printer, then turn it on
again.
The printer cable is disconnected.
• At the printer control panel, press the Job Status
button. If the print job does not appear check the
Ethernet connection between the printer and the
computer.
• At the printer control panel, press the Job Status
button. If the print job does not appear, check the
USB connection between the printer and the
computer. Turn off the printer, then turn it on
again.
PPrriinntteerr MMaakkeess UUnnuussuuaall NNooiisseess
Probable Causes Solutions
There is an obstruction or debris inside the printer. Turn off the printer and then remove the obstruction
or debris. If you cannot remove it, contact your Xerox
representative.
CCoonnddeennssaattiioonn hhaass FFoorrmmeedd IInnssiiddee tthhee PPrriinntteerr
Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is
located in a warm room. Condensation can form in a printer after it has been sitting in a cold room
that is heated quickly.
Probable Causes Solutions
The printer has been sitting in a cold room.
• Allow the printer to acclimate for several hours
before operation.
• Allow the printer to operate for several hours at
room temperature.
The relative humidity of the room is too high.
• Reduce the humidity in the room.
• Move the printer to a location where the
temperature and relative humidity are within the
operating specifications.
Xerox
®
WorkCentre
®
3335/3345 Multifunction Printer
User Guide
149
Troubleshooting

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm