Xerox WorkCentre 6015 User Manual

Troubleshooting
168 WorkCentre 6015 Color Multifunction Printer
User Guide
General Troubleshooting
This section includes:
 Printer Does Not Turn On ............................................................................................................................................ 168
 Printer Resets or Turns Off Frequently ................................................................................................................... 168
 The Printer Does Not Print .......................................................................................................................................... 169
 Printer is Making Unusual Noises ............................................................................................................................. 169
 Condensation has Formed Inside the Printer ...................................................................................................... 170
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Does Not Turn On
Probable Causes
Solutions
The power switch is not turned on.
Turn on the switch.
The power cord is not correctly plugged into
the outlet.
Turn off the printer power switch, and plug the power cord securely
into the outlet.
Something is wrong with the outlet connected
to the printer.
 Plug another electrical appliance into the outlet and see if it
operates properly.
 Try a different outlet.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
Use a power source with the specifications listed in the Electrical
Specifications on page 195.
CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
Printer Resets or Turns Off Frequently
Probable Causes
Solutions
The power cord is not plugged into the
outlet correctly.
Turn off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then turn on the printer.
A system error occurred.
Turn off the printer, then turn it on again. Print the Error History from
the Information Pages of the Printer Setting Utility. If the error
persists, contact your Xerox representative.
The printer is connected to an uninterruptible
power supply.
Turn off the printer, then connect the power cord to a suitable outlet.

Xerox WorkCentre 6015 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Speed (Black)	12 ppm
Print Speed (Color)	10 ppm
Print Resolution	1200 x 2400 dpi
Copy Resolution	600 x 600 dpi
Fax Speed	33.6 kbps
Standard Paper Capacity	150 sheets
Monthly Duty Cycle	30, 000 pages
Duplex Printing	Manual
Memory	128 MB
Paper Output Capacity	100 sheets
Scanner Type	Flatbed, ADF
Fax Transmission Speed	33.6 Kbps
Paper Capacity	150 sheets
Type	All-in-One Printer
Print Technology	Laser
Scan Resolution	1200 x 1200 dpi
Connectivity	USB, Ethernet, Wi-Fi
Media Sizes Supported	A4, A5, Letter, Legal, B5, Envelopes
Operating System Compatibility	Windows, Mac, Linux
Dimensions	410 x 389 x 318 mm
Copy Speed	Black: Up to 12 ppm, Color: Up to 10 ppm