Troubleshooting
WorkCentre 6015 Color Multifunction Printer 181
User Guide
Print-Quality Problems
This section includes:
Controlling Print Quality .............................................................................................................................................. 181
Solving Print-Quality Problems .................................................................................................................................. 182
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,
use the information in this section to troubleshoot the problem. For more information, go to
www.xerox.com/office/WC6015support.
CAUTION: The Xerox
®
Warranty, Service Agreement, or Xerox
®
Total Satisfaction Guarantee does
not cover damage caused by using unsupported paper or specialty media. The Xerox
®
Total
Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside
these areas. Please contact your local representative for details.
Notes:
To ensure consistent print quality, the toner cartridges and imaging units for many models of
equipment are designed to cease functioning at a predetermined point.
Grayscale images printed with the composite black setting increment the color pages counter,
because color consumables are used. Composite black is the default setting on most printers.
Controlling Print Quality
Various factors can affect the quality of the output of your printer. For consistent and optimum print
quality, use paper designed for your printer, and correctly set the Print-Quality Mode and Color
Adjustments. Follow the guidelines in this section to maintain optimum print quality from your printer.
Temperature and humidity affect the quality of the printed output. The guaranteed range for optimal
print quality is: 15–28ºC (59–82ºF) and 20–70% relative humidity.
Paper and Media
Your printer is designed to use various paper and other media types. Follow the guidelines in this section
for the best print quality and to avoid jams::
Use only Xerox
®
approved paper. For details, see Supported Paper on page 72.
Use only dry, undamaged paper.
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