Xerox WorkCentre 6015 User Manual

Troubleshooting
180 WorkCentre 6015 Color Multifunction Printer
User Guide
Label and Envelope Misfeeds
Probable Causes
Solutions
The label sheet is facing the wrong way in
the tray.
 Load label sheets according to the instructions from the
manufacturer. Load labels face up in either tray.
Envelopes are loaded incorrectly.
 Load No. 10, DL, and Monarch envelopes in the trays with the
print side up, flaps closed, flap-side down, and the short edge
leading into the printer.
 Load C5 envelopes with the print side up, flaps open and facing
away from the printer.
No. 10, DL, and Monarch envelopes
are wrinkling.
To prevent wrinkling on No. 10, DL, or Monarch envelopes, load them
with the print side up, flaps open and facing away from the printer.
Note: When you load envelopes long-edge feed, ensure that you
specify landscape orientation in the print driver.
Paper Jam Message Stays On
Probable Causes
Solutions
Some paper remains jammed in the printer.
Recheck the media path and make sure that you have removed all of
the jammed paper.
One of the printer doors is open.
Check the doors on the printer. Close any door that is open.
Note: Check for, and remove, torn pieces of paper in the paper path.

Xerox WorkCentre 6015 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Speed (Black)	12 ppm
Print Speed (Color)	10 ppm
Print Resolution	1200 x 2400 dpi
Copy Resolution	600 x 600 dpi
Fax Speed	33.6 kbps
Standard Paper Capacity	150 sheets
Monthly Duty Cycle	30, 000 pages
Duplex Printing	Manual
Memory	128 MB
Paper Output Capacity	100 sheets
Scanner Type	Flatbed, ADF
Fax Transmission Speed	33.6 Kbps
Paper Capacity	150 sheets
Type	All-in-One Printer
Print Technology	Laser
Scan Resolution	1200 x 1200 dpi
Connectivity	USB, Ethernet, Wi-Fi
Media Sizes Supported	A4, A5, Letter, Legal, B5, Envelopes
Operating System Compatibility	Windows, Mac, Linux
Dimensions	410 x 389 x 318 mm
Copy Speed	Black: Up to 12 ppm, Color: Up to 10 ppm