Xerox WorkCentre 7970 User Manual

Troubleshooting
General Troubleshooting
This section includes:
• Printer Has Two Power Switches .............................................................................................................................. 212
• Restarting the Printer ................................................................................................................................................... 213
• Printer Does Not Turn On ............................................................................................................................................ 213
• Printer Resets or Turns Off Frequently ................................................................................................................... 214
• Printing Takes Too Long .............................................................................................................................................. 214
• Document Fails to Print ............................................................................................................................................... 215
• Document Prints from Wrong Tray ......................................................................................................................... 216
• Printer is Making Unusual Noises ............................................................................................................................. 216
• Automatic 2-Sided Printing Problems .................................................................................................................... 216
• Date and Time Are Incorrect ..................................................................................................................................... 217
• Scanner Errors .................................................................................................................................................................. 218
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Has Two Power Switches
This printer has two power switches. The secondary power switch on the top of the printer, beneath the
control panel, controls power only to the electronic components of the printer. The main power switch,
located behind the front cover, controls the power into the printer. Turn on both switches to operate the
printer. First turn on the main power switch behind the front cover, then turn on the secondary switch.
Power Switches Power Switches with Business Ready Finisher
212 Xerox
®
WorkCentre
®
7970 Multifunction Printer
User Guide

Xerox WorkCentre 7970 Specifications

General

Print Resolution	1200 x 2400 dpi
Maximum Paper Capacity	5, 140 sheets
Monthly Duty Cycle	Up to 300, 000 pages
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Hard Disk	250 GB
Print Technology	Laser
Copy Resolution	600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Fax Transmission Speed	33.6 Kbps
Print Speed	Up to 70 ppm
Copy Speed	Up to 70 cpm
Connectivity	Ethernet, USB
Processor Speed	1.2 GHz
Memory	2 GB
Scan Type	Color, Black/White
Operating System Compatibility	Windows, Mac, Linux
Weight	217 kg