Xerox WorkCentre 7970 User Manual

Troubleshooting
Copy and Scan Problems
If the copy or scan quality is poor, refer to the following table.
Symptoms Solutions
Lines or streaks only present in copies made
from the document feeder.
There is debris on the document glass. When scanning, the paper
from the document feeder passes over the debris creating lines or
streaks. Clean all glass surfaces with a lint-free cloth.
Spots present in copies taken from the
document glass.
There is debris on the document glass. When scanning, the debris
creates a spot on the image. Clean all glass surfaces with a lint-free
cloth.
The reverse side of the original is showing on
the copy or scan.
Turn on Background Suppression.
Image is too light or too dark.
• Copy: Use the Image Quality settings to lighten, darken, or
adjust contrast.
• Scan: Use the Advanced Settings Tab to lighten, darken, or
adjust contrast.
Colors are inaccurate.
• Copy: Use the Image Quality settings to adjust color balance.
• Scan: Confirm the correct Original Type is set.
If the problem persists, for online support information, go to www.xerox.com/office/WC7970support.
Xerox
®
WorkCentre
®
7970 Multifunction Printer 273
User Guide

Xerox WorkCentre 7970 Specifications

General

Print Resolution	1200 x 2400 dpi
Maximum Paper Capacity	5, 140 sheets
Monthly Duty Cycle	Up to 300, 000 pages
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Hard Disk	250 GB
Print Technology	Laser
Copy Resolution	600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Fax Transmission Speed	33.6 Kbps
Print Speed	Up to 70 ppm
Copy Speed	Up to 70 cpm
Connectivity	Ethernet, USB
Processor Speed	1.2 GHz
Memory	2 GB
Scan Type	Color, Black/White
Operating System Compatibility	Windows, Mac, Linux
Weight	217 kg