Xerox WorkCentre 7970 User Manual

Troubleshooting
Document Prints from Wrong Tray
Probable Causes Solutions
Application and print driver have conflicting
tray selections.
1. Check the tray selected in the print driver.
2. Go to the page setup or printer settings of the application from
which you are printing.
3. Set the paper source to match the tray selected in the print driver
or set the paper source to Automatically Select.
Note: To have the print driver select the tray, enable Auto Selection
for the source tray on the printer.
Printer is Making Unusual Noises
Probable Causes Solutions
One of the trays is not installed correctly. Open and close the tray from which you are printing.
There is an obstruction or debris inside the
printer.
Turn off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox
®
service representative.
Automatic 2-Sided Printing Problems
Probable Causes Solutions
Unsupported or incorrect paper.
Ensure that you are using the correct paper. Do not use
transparencies, envelopes, labels, or reloaded paper for
automatic 2-sided printing. For details, see Supported Paper
Sizes and Weights for Automatic 2-Sided Printing on page 53.
Incorrect setting.
On the print driver Printing Options tab, select 2-sided Printing.
216 Xerox
®
WorkCentre
®
7970 Multifunction Printer
User Guide

Xerox WorkCentre 7970 Specifications

General

Print Resolution	1200 x 2400 dpi
Maximum Paper Capacity	5, 140 sheets
Monthly Duty Cycle	Up to 300, 000 pages
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Hard Disk	250 GB
Print Technology	Laser
Copy Resolution	600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Fax Transmission Speed	33.6 Kbps
Print Speed	Up to 70 ppm
Copy Speed	Up to 70 cpm
Connectivity	Ethernet, USB
Processor Speed	1.2 GHz
Memory	2 GB
Scan Type	Color, Black/White
Operating System Compatibility	Windows, Mac, Linux
Weight	217 kg