Troubleshooting
Problems and Possible Solutions 7 - 11
7
The computer is off (or in Sleep Mode) but
powered by the AC/DC adapter plugged in
to a working outlet, or by battery with a
capacity above 20%. I have plugged a
device into the powered USB port in
order to charge it, but the device is not
charging.
The port is not powered on. Toggle power to the port using the Fn + power
button combination.
This function may not work with certain external USB compliant devices (check
your device’s documentation). If this is the case, power the computer on and
connect the external USB device in order to charge it.
Note that this function is designed to help charge USB compliant devices, but
is not designed to allow their operation.
The Wireless LAN/Bluetooth modules
cannot be detected.
The modules are off as the computer is in Airplane Mode. Check the LED
indicator to see if it is in Airplane Mode (see “LED Indicators” on page 1 -
7). Use the Fn + F11 key combination to toggle Airplane Mode on/off (see
Table 1 - 5, on page 1 - 20).
The PC Camera module cannot be
detected.
The module is off. Press the Fn + F10 key combination in order to enable the
module (see “Function Keys & Visual Indicators” on page 1 - 20). Run the
camera application to view the camera picture.
The Wireless LAN/Bluetooth modules
cannot be configured.
The driver(s) for the module(s) have not been installed. Make sure you have
installed the driver for the appropriate module (see the instructions for the
appropriate module in “Wireless LAN Module” on page 6 - 29 and/or
“Bluetooth & WLAN Combo Module” on page 6 - 39).
Problem Possible Cause - Solution
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