Administrator’s Guide for SIP-T2 Series/T4 Series/T5 Series IP Phones
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Call Park and Retrieve ......................................................................................................................................................... 441
Call Park and Retrieve Configuration .................................................................................................................. 442
Example: Setting Call Park and Retrieve in FAC Mode ................................................................................ 443
Example: Setting Call Park and Retrieve in Transfer Mode ........................................................................ 444
Automatic Call Distribution (ACD) ................................................................................................................................. 444
ACD Key Configuration ............................................................................................................................................. 445
ACD Configuration ...................................................................................................................................................... 445
Example: Setting ACD ................................................................................................................................................ 447
Busy Lamp Field ..................................................................................................................................................................... 447
BLF Key Configuration ............................................................................................................................................... 448
BLF List Configuration ................................................................................................................................................ 448
State Indicator of Remote Line .............................................................................................................................. 451
BLF/BLF List Subscription.......................................................................................................................................... 451
Visual and Audio Alert for Monitor Lines .......................................................................................................... 454
LED Mode for BLF/BLF List Key .............................................................................................................................. 456
BLF/BLF List Key LED Status and Behavior Configuration ........................................................................... 459
BLF Key for Intercom Configuration .................................................................................................................... 468
Shared Line .............................................................................................................................................................................. 469
State Indicator of Shared Line ................................................................................................................................ 469
Shared Call Appearance (SCA) Configuration.................................................................................................. 470
Bridge Lines Appearance (BLA) .............................................................................................................................. 472
Intercom .................................................................................................................................................................................... 473
Intercom Key Configuration .................................................................................................................................... 474
State Monitor for Intercom Contact .................................................................................................................... 474
Outgoing Intercom Configuration........................................................................................................................ 475
Incoming Intercom Configuration ........................................................................................................................ 476
CSTA Control ........................................................................................................................................................................... 478
CSTA Control Configuration .................................................................................................................................... 479
Action URL ............................................................................................................................................................................... 479
Pre-defined Events List .............................................................................................................................................. 479
Variable Values List ..................................................................................................................................................... 481
Action URL Configuration ........................................................................................................................................ 482
Action URI ................................................................................................................................................................................ 496
Supported HTTP/HTTPS GET Request ................................................................................................................ 497
Supported SIP Notify Message .............................................................................................................................. 498
Variable Values List ..................................................................................................................................................... 499
Action URI Configuration ......................................................................................................................................... 502
Example: Capturing the Current Screen of the Phone ................................................................................. 503
Example: Placing a Call via Web User Interface .............................................................................................. 504
Voice Mail ................................................................................................................................................................................. 505
MWI for Voice Mail Configuration ....................................................................................................................... 505
Short Message Service (SMS) .......................................................................................................................................... 507
SMS Configuration ...................................................................................................................................................... 508
XML Browser ........................................................................................................................................................................... 508
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