Troubleshooting 
546 
 
Broadsoft Visual Voice Mail 
bw.voice_mail.visual.enable 
It enables or disables the visual voice mail feature for the IP phone. 
Note: It works only if “bw.xsi.enable" is set to 1 (Enabled) and XSI is configured for 
account 1. 
bw.voice_mail.visual.display_videomail.enable 
It enables or disables the IP phone to display the video mails in the voice mail list. 
Note: It works only if the values of the parameters "bw.xsi.enable" and 
"bw.voice_mail.visual.enable" are set to 1 (Enabled) and XSI is configured for account 
1. 
voice_mail.message_key.mode 
It configures the phone behavior when pressing the MESSAGE key when the IP phone 
is idle. 
0-enter the Set Voice Mail Code screen if the voice mail access code has not been 
configured; dial out the voice mail access code if the voice mail access code has been 
configured. 
1-enter the View Voice Mail screen 
Broadsoft SCA 
account.X.share_line.barge_in.enable
[1]
 
It enables or disables the users to interrupt/barge into an active call on shared line. 
Note: It is not applicable to T19(P) E2 IP phones.