Maintenance & Troubleshooting
175
During data
communication over
Bluetooth, no data
transmitted, or
transmitted data was
incomplete.
Bluetooth radio is not
on.
Turn on the Bluetooth radio.
You moved out of range
of another Bluetooth
device.
Move within 10 meters (32.8 feet) of the other device.
The Bluetooth device(s)
nearby are not turned
on.
Turn on the Bluetooth device(s) to find.
The Bluetooth device(s)
are not in discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If
needed, refer to the device’s user documentation for help.
No sound. Volume setting is low or
turned off.
Adjust the volume.
Device shuts off. Device is inactive. The display turns off after a period of inactivity. Set this
period to 15 seconds, 30 seconds, 1, 2, 5, 10 or 30
minutes.
Battery is depleted. Replace the battery.
Tapping the window
buttons or icons
does not activate the
corresponding
feature.
The device is not
responding.
Reboot the device. See Resetting the Device on page 20.
A message appears
stating that the
device memory is
full.
Too many files stored
on the device.
Delete unused memos and records. If necessary, save
these records on the host computer (or use an SD card for
additional memory).
Too many applications
installed on the device.
Remove user-installed applications on the device to
recover memory. Select > Apps & notifications.
Select the unused application and tap UNINSTALL.
Table 7 Troubleshooting the TC52 (Continued)
Problem Cause Solution