Zeiss i.Profiler plus - Monitor Problems; Problems with the Flexible Optical Measuring Head; Problems with the Internal Printer

Maintenance and care
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Monitor problems
Fault/Problem Possible causes Remedy
Display is black & white or
the colors are distorted.
Monitor problem
Cable problem
Contact customer
service.
Display colors change
when monitor is moved.
Cable problem Contact customer
service.
Problems with the internal printer
Fault/Problem Possible causes Remedy
The internal printer will
not print.
Paper jam
No paper
Open the paper
compartment and remove
the paper jam.
Replace the roll of paper.
Problems with the flexible optical measuring head
Fault/Problem Possible causes Remedy
The optical measuring
head does not move.
Cable problem
Controller problem
Switch the device off, wait
a minute before switching
it on again.
If the problem persists,
contact customer service.
The optical measuring
head does not move
properly.
Poor motor initialization
Optoswitch problem
Controller problem
Cable problem
Switch the device off, wait
a minute before switching
it on again.
If the problem persists,
contact customer service.
Movements are
unusually loud.
Mechanical or electronic
problem
Switch the device off, wait
a minute before switching
it on again.
If the problem persists,
contact customer service.