Chapter 24 Troubleshooting
NWA-3160 Series User’s Guide
278
I can see the Login screen, but I cannot log in to the NWA.
1 Make sure you have entered the user name and password correctly. The default
password is 1234. This fields are case-sensitive, so make sure [Caps Lock] is not
on.
2 You cannot log in to the web configurator while someone is using Telnet to access
the NWA. Log out of the NWA in the other session, or ask the person who is logged
in to log out.
3 Disconnect and re-connect the power adaptor or cord to the NWA.
4 If this does not work, you have to reset the device to its factory defaults. See
Section 2.3.1 on page 32.
I cannot access the NWA via the console port.
1 Check to see if the NWA is connected to your computer's console port.
2 Check to see if the communications program is configured correctly. The
communications software should be configured as follows:
VT100 terminal emulation.
9,600 bps is the default speed on leaving the factory. Try other speeds in case the
speed has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
See the troubleshooting suggestions for I cannot see or access the Login screen in
the web configurator. Ignore the suggestions about your browser.
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