ABB Switzerland Ltd 1KHW001489-EN ETL600
9.8. Dispatch for repairs
A module identified and confirmed to be faulty should be sent for
repairs to ABB. It should be packed preferably in the original packing
or in anti-static bags with additional mechanical protection to avoid
damage during transport. It should be accompanied by a short
description of the observed fault.
ABB is not responsible for a module received which was damaged
during transport. The financial implications of the repairs depends
upon the agreement with the client.
Refer to document '1KHM010296 Repair and Return Procedure' in the
annex.
9.9. Support
Refer to document ‘1KHM010297 - Need Support for your Communi-
cation System?’ in the Annex.
9-30 November 2005 Troubleshooting
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