Troubleshoot the unit using the log page
1 Connect a PC. See Troubleshooting the unit by connecting a PC on page 406.
2 Connect to the Log pages of the 4G gateway.
3 The Log view displays all current logs:
xx2300000911
4 The Log download and Support Packet pages allow saving logs for ABB
troubleshooting. These logs can be saved as a file and be sent to ABB L3/L4
Support for analysis.
• Log download:
xx2300000912
• Support Packet:
xx2300000913
Checking the gateway status
1 Connect a PC. See Troubleshooting the unit by connecting a PC on page 406.
Continues on next page
408 Product manual - OmniCore V400XT
3HAC081697-001 Revision: A
© Copyright 2022-2023 ABB. All rights reserved.
7 Troubleshooting
7.3.9 Troubleshooting the 4G Connected Services gateway
Continued
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