ABB Terra AC - Troubleshooting; Troubleshooting procedure; Troubleshooting table (IEC portfolio)

6 Troubleshooting
6.1 Troubleshooting procedure
1. Try to find a solution for the problem with the aid of the information in this
document.
2. If you cannot find a solution for the problem, contact your local representative
of the manufacturer. Refer to section 1.12.
6.2 Troubleshooting table (IEC portfolio)
Problem (error
code)
Possible cause Possible solution
Residual current
detected (0x0002)
There is residual current
(30mA AC or 6mA DC) in
the charge circuit. Current
leaks into the ground.
1. De-energize the EVSE. Refer
to section 6.4.
2. Contact your local representa-
tive of the manufacturer or a
qualified electrical contractor.
Refer to section 1.12.
PE missing or swap
neutral and phase
(0x0004)
The EVSE is not earthed
correctly or neutral and
phase wires are swapped.
Contact your local representative
of the manufacturer or a qualified
electrical contractor. Refer to sec-
tion 1.12.
Over voltage
(0x0008)
The maximum voltage on
the power input is too
high.
Contact your local representative
of the manufacturer or a qualified
electrical contractor. Refer to sec-
tion 1.12.
Under voltage
(0x0010)
The voltage on the power
input is not sufficient.
Contact your local representative
of the manufacturer or a qualified
electrical contractor. Refer to sec-
tion 1.12.
Over current
(0x0020)
There is an overload on the
EV side.
Contact your local representative
of the manufacturer or a qualified
electrical contractor. Refer to sec-
tion 1.12.
Severe over current
(0x0040)
There is an overload on the
EV side.
Contact your local representative
of the manufacturer or a qualified
electrical contractor. Refer to sec-
tion 1.12.
Troubleshooting
40 BCM.V3Y00.0-EN | 002