Abbott FreeStyle InsuLinx - Troubleshooting; Test Strip Insertion Issues

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Troubleshooting
What It Means What To Do
1. Test strip
is inserted
in the port
and nothing
happens.
• Test strip is inserted
incorrectly or not fully
inserted into the meter
Insert the test strip as shown.
• No batteries are installed
• Batteries are installed
incorrectly
Install batteries with (+) facing up.
• Dead batteries 1. Change batteries. Reset date and time,
if needed.
2. If problem continues, contact Customer
Service.
• Meter may be plugged
into a computer
Unplug the meter from the computer.
• Problem with test strip Try a new test strip.
• Problem with meter
• Blood or foreign objects
put in the test strip port
Contact Customer Service.