Troubleshooting 4-9
Component Failure 0
If a component fails, use the flowchart to perform the following:
Figure 4-4. Component Failure
Sound Problems 0
Perform the following:
1. Boot the computer.
2. Navigate to Start
Control Panel
System and Maintenance
System
Device
Manager. Check the Device Manager to determine that:
The device is properly installed
There are no red Xs or yellow exclamation marks
There are no device conflicts
No hardware is listed under Other Devices
3. If updated recently, roll back the audio driver to the previous version.
4. Remove and reinstall the audio driver.
5. Make sure that all volume controls are set mid range:
Click the volume icon on the taskbar
Drag the slider to 50. Confirm that the volume is not muted.
Click Mixer to verify that other audio applications are set to 50 and not muted.
6. Navigate to Start
Control Panel
Hardware and Sound
Sound. Confirm that
Speakers are selected as the default audio device (green check mark).
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