Afinia H800+ 3D Printer User’s Manual
42
Updating the Printer ROM
Note: This is a function that should only be performed if necessary.
1. With the H800+ Printer on and initialized, select Update ROM from the Tools menu.
2. Click OK when asked to confirm that you want to update the ROM.
3. Click OK to select the ROM update file.
4. Use the browse to find the updated ROM file. This file will be located in the C:\Program
Files\Afinia\System folder. The file name will include the ROM version just before
the .ROM file extension.
5. Click Open when the correct file is selected.
6. Verify that you have selected the correct file and click OK. Click OK again to begin the
update.
7. When notified that the update is complete, follow the prompts and power cycle the H800+.
8. Long Press the Initialize button on the control panel.
9. Select About Afinia under the Help menu (PC) of Afinia menu (Mac) and verify that the
new ROM version has been applied.
Troubleshooting
Problem or Error message
Solution
No power
Verify power cord is securely plugged in.
Verify the power switch on the back of the printer is on.
Extruder or platform fails to
reach operating temperature
Verify printer has initialized. If not, Long Press the Power
button on the control panel to initialize the printer.
Heater is damaged. Contact Technical Support (page 46)
Material not extruding
Material is stuck in the extruder; remove the material (see
page 34)
The nozzle is clogged and needs to be cleaned or changed
(see page 35)
Cannot communicate with
printer
Print Drivers are not installed. Run the full installation
Printer not initialized; use Initialize button on the control
panel or Initialize function in software
Make sure the USB cable is connected to the printer and to
the computer
Unplug the USB cable, then plug in again
Reset the printer—power off then power on
Restart the computer
Others
Contact Technical Support (see page 46)
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