104 1260 Infinity II Analytical-Scale & Bio-inert Fraction Collector User Manual
6
Error Information
Module Error Messages
Needle Carrier Failed
Error ID:
The needle carrier on the transport unit assembly failed to move correctly.
Missing Vial or Missing Well-plate
Error ID:
No vial or well-plate was found in the position defined in the method or
sequence.
When the needle carrier moves to a vial or well-plate and the needle is lowered
into the vial or well-plate, the position of the needle is monitored by an
encoder behind the vial pusher. If no vial or well-plate is present, the encoder
detects an error and the message “missing vial or well plate” is generated.
Probable cause Suggested actions
1
Defective position sensor in the needle
carrier assembly.
Exchange the needle carrier assembly.
2
Bad needle carrier positioning in X or Theta.
Perform a self-alignment.
3
Disconnected needle carrier connector.
Connect needle carrier connector correctly.
4
Defective MTP main board.
Please contact your Agilent service representative.
5
Defective Z-motor.
Please contact your Agilent service representative.
Probable cause Suggested actions
1
No vial in the position defined in the
method or sequence.
Install the sample vial in the correct position, or
edit the method or sequence accordingly.
2
Defective needle carrier assembly.
Exchange the needle carrier assembly.
3
Defective transport unit assembly flex
board.
Please contact your Agilent service representative.
4
Defective MTP main board.
Please contact your Agilent service representative.
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