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Agilent Technologies 6890N User Manual

Agilent Technologies 6890N
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Agilent Technologies
Agilent 6890N
Gas Chromatograph
Troubleshooting

Table of Contents

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Agilent Technologies 6890N Specifications

General IconGeneral
BrandAgilent Technologies
Model6890N
CategoryLaboratory Equipment
LanguageEnglish

Summary

Concepts and General Tasks

Concepts

Provides lists of symptoms and tasks for GC hardware, chromatographic output, Not Ready messages, and common issues.

How to troubleshoot using this manual

General approach: Observe symptoms, look up in manual, check causes until resolved.

Information to Obtain Before Calling Agilent for Service

Gather info on symptoms, problem description, hardware, error messages, and tests before contacting Agilent.

Hardware Symptoms

Plunger Errors

Checks for plunger errors if the ALS reports a front or back plunger error, focusing on sticking or disconnected syringe plungers.

FID Does Not Ignite

Troubleshooting steps for an FID that does not ignite, including checking the ignitor, offset, jet, and flow rates.

FPD Does Not Ignite

Steps to troubleshoot an FPD that fails to ignite, covering temperature, flow rates, column installation, and condensation.

Chromatographic Symptoms

Retention Times Not Repeatable

Addresses issues with non-repeatable retention times by checking septa, leaks, carrier gas pressure, and running standards.

Peak Areas Not Repeatable

Troubleshooting for inconsistent peak areas, involving ALS syringe operation, leaks, and sample checks.

Contamination or Carryover

Guides on isolating and identifying sources of contamination or carryover in GC analysis, including blank runs and maintenance.

Poor Peak Resolution

Solutions for poor peak resolution, including optimizing column flow, using deactivated parts, and performing column maintenance.

GC Not Ready Symptoms

GC Never Becomes Ready

Troubleshooting steps when the GC fails to reach the ready state after flows and temperatures have been set.

Flow Never Becomes Ready

Addresses issues where gas flow does not become ready, checking supply gas pressure, type, and for leaks.

Oven Temperature Never Cools Down/Cools Very Slowly

Diagnoses slow oven cooling by checking flapper operation, decreasing temperature, and verifying flap status.

Cannot Set a Flow or Pressure

Steps to take when unable to set flow or pressure for various inlets, checking column mode and configuration.

Shutdown Symptoms

Column Shutdown

Describes symptoms and recovery steps for a column shutdown, typically caused by carrier gas interruption.

Hydrogen Shutdown

Explains hydrogen shutdown scenarios, often due to suspected leaks, and the GC's safety response.

Thermal Shutdowns

Addresses thermal faults where a heated zone is outside its allowable temperature range and how to recover.

Nonfunctional GC Symptoms

GC Does Not Turn On

Troubleshooting steps for a GC that does not power on, checking power cord and building power.

PC Cannot Communicate with GC

Guides on diagnosing PC-GC communication issues using ping tests, LAN cabling, and IP address verification.

Checking for Leaks

Leak Check Tips

Provides general advice on checking for leaks, distinguishing between external and GC leak points, and necessary tools.

To Check for External Leaks

Details on checking for leaks in external connections like gas cylinders, regulators, and supply lines using a pressure drop test.

Leaks in Capillary Flow (Microfluidic) Fittings

Addresses leaks in capillary fittings, often caused by overtightening, and recommends re-connection procedures.

Troubleshooting Tasks

To Measure a Column Flow

Procedure for measuring column flow using appropriate flowmeter adapter tubes for FID, TCD, uECD, and FPD detectors.

To Measure a Detector Flow

Procedure for measuring detector flows for FID, TCD, uECD, and FPD, involving setting oven temperature and turning off detector flames.

To Adjust the FID Lit Offset

Guide on adjusting the FID Lit offset parameter via the GC configuration menu to ensure stable output.

To Verify That the FID Flame Is Lit

Method to verify the FID flame is lit by observing condensation on a reflective surface near the collector exhaust.

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