Nonfunctional GC Symptoms 6
Troubleshooting 75
PC Cannot Communicate with GC
• Run a ping test
The MS-DOS ping command verifies communications across a
TCP/IP connection. To use it, open the command prompt
window. Type ping followed by an IP address. For example, if
the IP address is 10.1.1.101, enter ping 10.1.1.101. If LAN
communications are working properly, you will see a
successful reply. For example:
If the ping test is successful, check the software configuration.
If the ping test is unsuccessful, do the following:
• Check the LAN cabling.
• Verify the IP address, subnet mask, and gateway addresses.
• Check that a crossover cable for single GC to computer direct
connection is installed.
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