Agilent InfinityLab LC Series Vialsamplers User Manual 211
7Error Information
Vialsampler Error Messages
Unexpected block during axis movement
Error ID: 34329
The ongoing transport movement is aborted due to a potential blockage in the
pathway of the gripper arm.
• 34329,0 corresponds to the X-axis movement.
• 34329,1 corresponds to the Z-axis movement.
• 34329,2 corresponds to the theta movement.
• 34329,3 corresponds to the gripper finger movements.
Probable cause Suggested actions
1
Physical blockage
Look for potential sources of physical blockage
in the path of the gripper arm and eliminate
them. Restart the sampler and observe if the
problem persists.
2
Broken gripper
Verify the correct functioning of the gripper by
using the Gripper Verification tool. Replace the
gripper if needed.
3
Contaminated transport rods
Inspect the x- and z-axis transport rods and clean
them if you observe contamination or dust accu
-
mulation on them. Use isopropanol and lint-free
cloth for this purpose.
4
Misaligned gripper arm
Verify the correct functioning of the gripper arm
by using the Gripper Verification and Injector
Steps tools. If the gripper arm appears to be out
of alignment, contact Agilent for more informa
-
tion.
5
Potential hardware error
Please contact your Agilent service representa-
tive.
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