To return unwanted products, contact your local Agilent office, or see
https://www.agilent.com for more information.
Regulatory Compliance Identification Number
For the purpose of regulatory compliance certifications and identification, your
product may have been assigned a unique Agilent Regulatory Model Number
(RMN). This RMN can be found on the product nameplate label, along with all
required approval markings and information. When requesting compliance
information for this product, always refer to this RMN. The RMN should not be
confused with the marketing name or model number of the product.
Technical Support
If there are operating or technical questions, please refer to the sections relating to
the instrument operation in this guide. If a problem occurs, refer to
Troubleshooting in this guide for solutions. For additional technical support, please
contact your local Agilent Technologies representative or distributor. When
contacting Agilent Technologies, be sure to provide the following information:
• The product name, product model and serial number.
• Usage history of the instrument.
• Instrument status information on the status bar from the NovoExpress
software. Or if there is a warning or error message, please also provide that
information.
• Experiment information conducted on the instrument, if not confidential.
• Details of recent instrument QC test.
For support within the US, please call 800-227-9770.
For support within China, please call 800-820-3278 (Desk) or 400-820-3278 (Cell).
For users in other countries or regions, contact your local Agilent Technologies
representatives or distributors, which may be found at https://www.agilent.com.
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