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Troubleshooting Your Flow Controller
If you run into any trouble with your Alicat's installation or operation, please
get in touch with us by phone, chat or email. You'll also nd help on our
website alicat.com and in the pages that follow.
General Use
Issue: My Alicat does not turn on or is weak.
Action: Check power and ground connections. Please reference the technical
specications to ensure you have the proper power for your model.
Issue: The buttons do not work, and the screen shows LCK.
Action: The ow controller buttons were locked out via a serial command.
Press and hold all four outer buttons to unlock the interface.
Issue: I can't read the display easily.
Action: During the day, you can increase the visibility of the display by
increasing the contrast (MENU > ADV SETUP > DISP SETUP > LCD CONTRAST).
If you are working under low-light conditions, push the large Alicat
button (located below the display) to turn on the backlight.
Issue: How often do I need to calibrate my Alicat?
Action: Alicat recommends annual recalibrations. Check your ow controller's
last calibration date by selecting MENU > ABOUT > DEVICE INFO. If it is time
to recalibrate, request a recalibration at alicat.com/service.
Issue: I dropped my Alicat. Is it ok? Do I need to recalibrate?
Action: If it turns on and appears to respond normally, then it is probably ok.
It may or may not need a recalibration. Compare it against a known-
good ow standard. If it checks out, keep using it, but tell us about
the drop at your next annual recalibration so we can check it out for
you.
Temperature Readings
Issue: How can I see temperature in dierent units?
Action: From the Main Display, press the button above the temperature
reading twice, and then choose Set button eng units. Use the UP/DOWN
keys to move the > cursor to the desired unit, and then press SET.
On portable decives, charging the device may also reslove the issue.
Pressure Readings
Issue: How can I see pressure in dierent units?
Action: From the Main Display, press the button above the pressure reading
twice, and then choose Set button eng units. Use the UP/DOWN keys to
move the > cursor to the desired unit, and then press SET.
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