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Serial Communications
Issue: I can't communicate to the Alicat when it is connected to my PC.
Action: Make sure the COM number matches the one your software is using
to connect to the ow controller. Check the ow controller unit
ID (MENU > ADV SETUP > COMM SETUP > UNIT ID) to make sure you are
addressing it properly with your serial commands. Make sure the
baud rate your software and Com Port require is the one your ow
controller is using (MENU > ADV SETUP > COMM SETUP > BAUD).
Still experiencing issues?
Issue: None of the above helped.
Action: We're here to help! Give us a call (1-888-290-6060) during our normal
business hours (8am-5pm Mountain Standard Time) to get help from
a friendly and capable applications engineer. Or, go to alicat.com and
start a live chat. Is it after hours? Send an email to info@alicat.com,
and we'll get in touch with you as soon as we can.
Additionally, we our troubleshooting page online might be more up
to date than the manual. Please visit alicat.com/support.
Troubleshooting Your Flow Controller
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