AudioCodes C435HD - Getting Information about Phones

CHAPTER7 Troubleshooting
C435HD Users & Administrator's Manual
3. Afterashortperiod,viewintheresultspanea'Finished'indication.
4. OpenthefolderonthePCtowhichyoucommandedtheapplicationtosendthe
informationandlocateandopenthefile'net.pcap'.
Alternatively,runTcpdumpwithouttheTeamsIPPhoneUtility.
➢ To run tcpdump without the Teams IP Phone Utility:
1. AccessthephoneviaSSHandrunthefollowingcommands:
cd /storage/emulated/0/
mkdir recording
cd recording/
tcpdump -w rtp.pcap
2. AfterrunningTCPDump,reproducetheissue.
3. PressCtrl+CtostopTCPDump:
curl -T /storage/emulated/0/recording/rtp.pcap tftp://host_ip/rtp.pcap
Getting Information about Phones
NetworkadministratorscangetinformationaboutphonesusingAudioCodes'SSHprotocol
basedTeamsIPPhoneUtility.
➢ To get information from the phone:
1. OpentheTeamsIPPhoneUtility(seeTeamsIPPhoneUtilityonpage75formore
informationabouttheapplication)andclickGet Version(afterenteringthephone'sIP
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