CHAPTER7 Troubleshooting
C435HD Users & Administrator's Manual
2. ClickGet Bugreport;afterashortperiod,viewintheresultspanea'Finished'indication.
3. OpenthefolderonthePCtowhichyoucommandedtheapplicationtosendthe
information.
4. Unzipthezippedfilesandopenthetxtfilestoviewthereport.
Activating DSP Recording
NetworkadministratorscanactivateDSPrecordingusingAudioCodes'SSHprotocolbased
TeamsIPPhoneUtility.
➢ To activate DSP Recording:
1. IntheAudioCodesTeamsIPPhoneUtility(seeTeamsIPPhoneUtilityonpage75formore
information),enterthephone'sIPaddress,clickSSH Connectandbrowsetoafolderon
thePCtowhichtosendtheinformation.
2. Inthe'PCIPAddress'field,entertheIPaddressofthePConwhichtheutilityisinstalled
andthenclicktheStart DSP Record button.
3. Afteraperiodofrecording,clickStop DSP Record.
4. ViewinthePCFolderyouconfiguredtheDSPrecording.
Network administrators can alternatively activate a DSP recording using SSH protocol
without the Teams IP Phone Utility, as shown next.
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