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Avaya 8410D User Manual

Avaya 8410D
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8410D User’s Guide
1 of 37
CONTENTS
Your 8410 Voice Terminal 3
A Quick Look at the Features 7
Voice Features 7
Display Features and Features Used with the Softkeys 9
How to Use the Features 10
General Instructions 10
Conventions Used in The Following Procedures 11
Troubleshooting (Later in This Guide) 11
Quick Reference Lists (at the Back of This Guide) 11
Using the Display, Softkeys and Display Control Buttons 12
Entering Softkey Mode and Viewing the Three Feature
Option Screens 12
Other Softkey Features That May Be On Your Display 13
Using the Softkeys to Activate a Feature 14
Resetting the Speakerphone with the Softkeys
(When Powering Up the Voice Terminal) 14
Voice Feature Procedures 15
Handset and Speaker 15
Abbreviated Dialing (AD) 15
Call Forwarding All Calls 18
Call Pickup 18
Conference 19
Drop 19
Hold 20
Intercom (Automatic/Dial) 20
Last Number Dialed 21
Mute 21
Reset Speakerphone 21
Select Ring (and Ringer Volume) 23
Send All Calls 25
Speaker 25
Speakerphone 26
Test 28
Transfer 28
Display Feature Procedures 29
Call Information 29
Directory 29
Exit (Normal) 30
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Avaya 8410D Specifications

General IconGeneral
BrandAvaya
Model8410D
CategoryIP Phone
LanguageEnglish

Summary

Your 8410 Voice Terminal

A Quick Look at the Features

Voice Features

Overview of voice features like AD, Callback, Bridging, etc.

Display Features and Features Used with the Softkeys

Explains display functions and softkey usage for advanced features.

How to Use the Features

General Instructions

Essential operating instructions and customization guidance for the terminal.

Conventions Used in The Following Procedures

Explains document conventions for procedures, buttons, and screen elements.

Troubleshooting

Guidance on resolving common problems encountered with the voice terminal.

Quick Reference Lists

Provides space to record feature access codes and other important terminal information.

Using the Display, Softkeys and Display Control Buttons

Entering Softkey Mode and Viewing the Three Feature Option Screens

How to enter softkey mode and navigate through feature option screens.

Other Softkey Features That May Be On Your Display

Details alternate softkey features available depending on system configuration.

Using the Softkeys to Activate a Feature

Step-by-step guide on activating features using the softkeys.

Resetting the Speakerphone with the Softkeys

Procedure for resetting the speakerphone, especially during initial power-up.

Voice Feature Procedures

Handset and Speaker

Instructions on using the handset or speaker for calls and features.

Abbreviated Dialing

How to program and use Abbreviated Dialing for quick access to stored numbers.

Call Forwarding All Calls

How to redirect incoming calls to another extension or number.

Call Pickup

How to answer calls directed to a pickup group.

Conference

Procedures for setting up and managing conference calls.

Drop

How to disconnect a call or remove a party from a conference.

Hold

How to place calls on hold and retrieve them.

Intercom (Automatic/Dial)

Using intercom features for direct internal communication.

Last Number Dialed (Redial)

How to redial the last number dialed.

Mute

How to mute the microphone during a call.

Reset Speakerphone

How to optimize speakerphone performance through an acoustic test.

Select Ring (and Ringer Volume)

How to choose a personalized ringing pattern and adjust ringer volume.

Send All Calls

How to redirect all incoming calls to a designated coverage point.

Speaker

Procedures for using the listen-only speaker function.

Speakerphone

Procedures for using the speakerphone for hands-free communication.

Test

How to test the terminal's lights and display functionality.

Transfer

How to transfer an active call to another extension.

Display Feature Procedures

Call Information

How the display shows details of incoming and outgoing calls.

Directory

How to search the directory for user names and extensions.

Exit (Normal)

How to exit display features and return to the standard call-handling mode.

Inspect

How to view information about calls placed on hold.

Time/Date

How to view the current date and time on the display.

Timer

How to use the built-in timer to measure elapsed time.

Tones and Their Meaning

Ringing Tones

Explains different types of ringing tones for incoming calls.

Feedback Tones

Explains various feedback tones heard during operation.

Troubleshooting

Key Words to Know

Quick Reference Lists

FEATURE ACCESS CODES

A list of feature access codes and their corresponding features.

MISCELLANEOUS

Lists miscellaneous data like attendant extension and system manager contact details.

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