8410D User’s Guide
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Key Words to Know
access code See feature access code.
activate To begin or turn on the operation of a feature.
attendant The person who handles incoming and outgoing calls at the main console.
AUDIX Voice mail and message service, which provides coverage for calls to you by recording
callers’ messages.
call appearance A button used exclusively to place or receive calls. It has an assigned extension
number and is equipped with a red light and a green status light.
coverage Automatic redirection of calls from an unanswered voice terminal to another voice
terminal. Redirection could be to the extension of a receptionist, secretary, coworker, AUDIX, or
message center. A person who provides coverage is a covering user.
DEFINITY switch The communications system that transmits and receives voice and data
signals for communications equipment in your network.
dial pad The 12 pushbuttons you use to dial a number and access features.
display control buttons These buttons are labeled
Menu, Exit, Prev, and Next. Menu is used to
access the first feature option screen. Exit allows you to exit a display feature and return to
Normal (call-handling) Mode. Prev and Next are used to help you go back and forth through
the feature option screens.
extension A dialing number of four digits assigned to each voice terminal.
feature A special function or service, such as Conference, Hold, Send All Calls, etc.
feature access code A dial code of one, two, or three digits, which you use to activate or cancel
the operation of a feature. Check with your system manager for the feature access codes for your
system.
handset The handheld part of the voice terminal which you pick up, talk into, and listen from.
Also known as the receiver.
off-hook When the handset is removed from the cradle (for example, when you lift the handset to
place or answer a call) or when the speakerphone is turned on.
on-hook When the handset is left on the cradle and the speakerphone is turned off.
party A person who places or answers a call.
pickup group A group of up to 25 voice terminal users who can answer calls for each other
through the Call Pickup feature. Group members are determined by the system manager and are
usually located in the same work area or perform similar job functions.
reset the speakerphone Press
Shift and then Speaker to perform an acoustic test of the
surrounding environment and adjust the speakerphone for optimal performance. (At power-up,
press the softkey below Begin to start the Reset Speakerphone feature.) Note: You can use the
Reset Speakerphone feature only if Reset Spkr label appears under the
Speaker button.
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