Contents
Chapter 1: About this guide...............................................................................................
7
Intended audience....................................................................................................................................
7
Documentation..........................................................................................................................................
7
Support......................................................................................................................................................
7
Chapter 2: Overview...........................................................................................................
9
Overview...................................................................................................................................................
9
Connection layout.....................................................................................................................................
9
Chapter 3: Installing the deskphone.................................................................................
11
Avaya B189 Conference IP Phone...........................................................................................................
11
Updating phone software for installation...................................................................................................
11
Creating the pre-installation checklist.......................................................................................................
11
Plugging in Avaya B189 Conference IP Phone........................................................................................
13
Plugging in and resetting the deskphone using the Dynamic Addressing Process..................................
14
Phone initialization....................................................................................................................................
15
Understanding the plug in and reset process...........................................................................................
17
Understanding unnamed registration........................................................................................................
20
Chapter 4: Maintaining Avaya B189 Conference IP Phones...........................................
21
About software distribution packages.......................................................................................................
21
Downloading software packages..............................................................................................................
22
Contents of the settings file.......................................................................................................................
23
Downloading text language files...............................................................................................................
24
Applying settings to logical groups............................................................................................................
24
Chapter 5: Using local Administrative Menu procedures...............................................
25
About Administration Menu procedures....................................................................................................
25
Entering the Administration Menu.............................................................................................................
26
Entering and validating IPv4 addresses....................................................................................................
26
Local administrative menu........................................................................................................................
27
Setting the operational mode to 802.1X....................................................................................................
28
Using the preinstallation checklist.............................................................................................................
28
Changing IP address information..............................................................................................................
29
Enabling and disabling the debug mode...................................................................................................
31
Clearing the phone settings......................................................................................................................
32
Changing the group identifier....................................................................................................................
33
Changing Ethernet interface control.........................................................................................................
33
Logging off from the phone.......................................................................................................................
34
Resetting system values...........................................................................................................................
35
Restarting the phone.................................................................................................................................
36
Changing SSON settings..........................................................................................................................
36
Performing a self-test................................................................................................................................
37
Chapter 6: Troubleshooting...............................................................................................
39
Resolving error conditions.........................................................................................................................
39
Failure to hear DTMF tones......................................................................................................................
40
Correcting a power interruption.................................................................................................................
40
Using the VIEW procedure for troubleshooting.........................................................................................
40
Installing and maintaining Avaya B189 Conference IP Phone January 2014 5
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