Holding a Call....................................................................................................................... 66
Taking a Call Off Hold............................................................................................................ 66
Switching Between Calls........................................................................................................ 67
Transferring a Held Call......................................................................................................... 67
Chapter 11: Parking Calls....................................................................................................... 69
Parking Short Codes.............................................................................................................. 69
Parking Calls (Features Menu)............................................................................................... 70
Unparking Calls Using the Status Menu.................................................................................. 70
Park & Page......................................................................................................................... 71
Chapter 12: Transferring Calls............................................................................................... 73
Transferring a Call to Voicemail.............................................................................................. 74
Transferring a Held Call......................................................................................................... 74
Transferring a Call to Your Mobile........................................................................................... 75
Chapter 13: Account Codes................................................................................................... 76
Forced Account Codes.......................................................................................................... 76
Manual Account Code Entry................................................................................................... 77
Chapter 14: Conferencing...................................................................................................... 78
Starting a Conference............................................................................................................ 78
Turning a Normal Call Into a Conference................................................................................. 79
Adding Another Party Using Hold............................................................................................ 79
Adding Another Party Without Using Hold............................................................................... 80
Viewing Conference Details................................................................................................... 80
Dropping/Muting Parties......................................................................................................... 81
Holding a Conference Call..................................................................................................... 81
Exiting a Conference............................................................................................................. 81
Context Sensitive Conferencing.............................................................................................. 82
Conference Short Codes........................................................................................................ 84
Chapter 15: Headset Operation............................................................................................. 85
Using a Heaset..................................................................................................................... 85
Headset Selection................................................................................................................. 86
Headset Caller Volume.......................................................................................................... 86
Headset Microphone Volume.................................................................................................. 87
Headset Profile..................................................................................................................... 87
Automatic Gain Control.......................................................................................................... 88
Default Handsfree Audio Path................................................................................................ 89
Using Bluetooth Headsets...................................................................................................... 89
Enabling Bluetooth Support.............................................................................................. 90
Pairing a Bluetooth Headset............................................................................................. 90
Selecting a Paired Headset.............................................................................................. 91
Headset Alert Sounds............................................................................................................ 91
Chapter 16: Handsfree Speaker Operation........................................................................... 93
Using Handsfree................................................................................................................... 93
Contents
April 2020 J100 Series Phone User Guide 4
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