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Avaya J100 Series Installing And Administering
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Installing and Administering A
vaya J100
series IP Phones in an Open SIP
environment
Release 4.0.5
Issue 1
April 2020
2
Table of Contents
Default Chapter
6
Table of Contents
6
Chapter 1: Introduction
12
Purpose
12
Change History
13
Chapter 2: Avaya J100 Series IP Phones Overview
15
J100 Series IP Phone Models
15
Button Modules
16
Wi-Fi Module
17
Hardware Specifications
17
Power Specifications
19
Supported Codecs
21
Chapter 3: Initial Setup and Connectivity
22
Initial Setup Checklist
22
Hardware Installation
23
Installing the Wireless Module
23
Wireless Module Configuration
26
Wall Mounting Avaya J100 Series IP Phones
26
Wall Mounting Avaya J100 Expansion Module
28
Software Installation
30
Provisioning Server Configuration
30
Automatic Phone Provisioning
30
Automatic Phone Provisioning Using Device Enrollment Services
31
Disabling des
33
Manual Phone Provisioning
33
Phone Initialization
37
Cloud Configuration
38
Configuration through a Cloud Server
38
Phone Setup Process on a Cloud Server
38
Settings File Contents on a Cloud Server
39
MAC Address File Contents on a Cloud Server
39
Chapter 4: Open SIP Operation Modes
40
Broadsoft Configuration
42
Broadworks Topology
42
Broadsoft Device Management
43
3CX Configuration
45
3Cx
45
3CX Pnp Provisioning
45
TR/87 in 3CX Servers
46
3CX Parameters
47
Chapter 5: Servers, VLAN, and IP Configuration
48
Server Configuration
48
File Server Configuration
48
Provisioning Server Configuration
51
Configuration through DHCP
51
Setting up a DHCP Server
51
DHCP Options
52
DHCP Site-Specific Option
56
Configuration through LLDP
58
LLDPDU Transmitted by the Phones
58
TLV Impact on System Parameter Values
60
Session Traversal Utilities for NAT Overview
62
STUN Parameters
63
Virtual LAN (VLAN)
65
VLAN Separation
65
Configuring an External Switch Port
67
Exceptions to the VLAN Forwarding Rules
68
Special Considerations
68
VLAN Parameters
68
TCP and UDP Ports
72
Received Packets (Destination = SIP Phone)
72
Transmitted Packets (Source = SIP Phone)
73
Ipv4 and Ipv6
74
Configuring Ipv4 from the Phone Menu
75
Configuring Ipv4 from the Web Interface
75
Configuring a DHCP Server in the Dual and Ipv6-Only Environments
76
Chapter 6: Phone Configuration
78
Configuring the Phone Using Administration Menu
78
Accessing the Admin Menu During Phone Startup
79
Accessing the Admin Menu after Log in
79
Accessing the Ethernet Ipv4 Settings
79
Using the Debug Mode
81
Setting the Ethernet Interface Control
82
Group Identifier
82
Setting Event Logging
83
Setting the Dial Plan on SIP Deskphones
84
Restarting the Phone
86
Configuring Wi-Fi Using Phone UI
86
Configuring SIP Settings
87
Setting Site Specific Option Number (SSON)
89
Accessing the View Menu
89
Setting the 802.1X Operational Mode
92
Updating Phone Settings and Firmware
93
Resetting System Values
93
Configuring the Phone Using the Web Interface
94
Enabling Access to Web Interface of the Phone
95
Logging in to the Phone Web Interface
97
Logging out of the Phone Web Interface
98
Password for the Phone Web Interface
98
Changing the Default Phone Web Interface Password
98
Changing the Phone Web Interface Password
99
Viewing the Status of the Phone Configuration
99
Configuring Network Settings
102
Configuring Ethernet Settings
106
Configuring Wi-Fi Settings
111
Configuring SIP Settings
116
Configuring Settings
125
Configuring Date and Time
149
Configuring Management Settings
151
Changing the Password of the Phone Administrator Menu
155
Debugging
156
Configuring Certificates
160
Configuring Environment Settings
164
Configuring Background and Screen Saver of the Phone
165
Configuring Calendar of the Phone
167
Configuring Multicast Paging
168
Setting Pre-Configuration of Keys
170
Configuring Softkey
172
Configuring Shared Lines
173
Restarting Your Phone through Web Interface
175
Resetting the Phone to Default
175
Configuring the Phone Using the Settings File
176
Contents of the Settings File
176
Modifying the Settings File
178
Chapter 7: Feature and Application Configuration
180
Application Configuration
182
Calendar
182
Contacts List
185
Recents
187
Ringtones
188
Feature Configuration
193
Active Call Shortcut Keys
193
Active Call Soft Key Configuration
194
Anywhere and Mobility
195
Broadworks Advance Call Control
196
Broadsoft Xsi Support
197
Busy Lamp Field
199
Broadworks Directory
205
Broadworks Call Center
208
Call Park
213
Call Decline Policy
214
Call Forwarding on a Generic SIP Server
214
Call Forwarding on Broadsoft
216
Call Waiting
216
Downloadable Directory
217
Display Name Configuration
217
Distinctive Ringing
218
Distinctive Alert Waiting Tone
219
Dynamic Park and Page
219
Force HTTP/HTTPS Provisioning Server Credentials
221
Flexible Seating
224
Group Paging
225
Long-Term Acoustic Protection
225
LDAP Directory
226
Multicast Paging
233
Prioritization of Codecs
236
Push
237
Push-To-Talk
239
Pre-Configuration of Keys
239
Phone Screen Width
242
Shared Lines
244
Scrolling Mode
250
Shared Parking
251
Selection of a Higher Priority Line after Ending a Call
252
Server-Initiated Update
253
Simultaneous Ring Personal
254
WML Browser
254
Voicemail
256
Chapter 8: Security Configurations
258
Security Overview
258
Locking and Unlocking the Phone
259
Phone Lock Configuration Parameter
259
Access Control and Security
260
Geographical Restrictions on Encryption
261
Certificate Management
261
Identity Certificates
262
Trusted Certificates
263
OCSP Trust Certificates
263
Key Usage Check for Security Certificates
264
Key Usage Checking Configuration
264
Parameter Configuration for Secure Installation
264
Chapter 9: Data Privacy Controls Addendum
267
Purpose
267
Data Categories Containing Personal Data (PD)
267
Personal Data Human Access Controls
268
Personal Data Programmatic or API Access Controls
268
Personal Data at Rest Encryption Controls
269
Personal Data in Transit Encryption Controls
269
Personal Data Retention Period Controls
270
Personal Data Export Controls and Procedures
270
Personal Data View, Modify, Delete Controls and Procedures
271
Personal Data Pseudonymization Operations Statement
271
Data Privacy and Secure Data Processing
272
Secure Mode
272
Configuring Secure Mode Parameter
273
Data Privacy
273
Geographical Restrictions on Encryption
274
Chapter 10: SIP Server Redundancy Configuration
276
SIP Server Redundancy
276
Redundancy in Generic Open SIP
276
Redundancy in a Broadsoft Environment
278
Redundancy in a Netsapiens Environment
280
DNS Resolution
282
User Experience When Redundancy Is Configured
283
User Interface Notification Parameter
283
Chapter 11: Backup and Restore
284
Backup and Restore Process
284
Chapter 12: Maintenance
286
Phone Installation - Best Practices
286
Device Upgrade Process
286
Avaya J100 Expansion Module Upgrade
287
Upgrading the Expansion Module
287
Identifying the Device Type During Phone Boot-Up
288
Post Installation Checklist
288
Chapter 13: Resources
289
Documentation
289
Finding Documents on the Avaya Support Website
289
Avaya Documentation Center Navigation
289
Viewing Avaya Mentor Videos
291
Support
291
Appendix A: Customizable Parameters
292
List of Configuration Parameters
292
Other manuals for Avaya J100 Series
User Guide
188 pages
Installing
282 pages
Configuration Guide
23 pages
Partner Configuration Guide
24 pages
4
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Avaya J100 Series Specifications
General
Category
IP Phone
Speakerphone
Yes
Connectivity
Ethernet
Power
Power over Ethernet (PoE)
Network Protocols
SIP
Display
Monochrome or Color (depending on model)
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