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Avocent HMX User Manual

Avocent HMX
100 pages
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590-821-501E
HMX SYSTEM
Installer/User Guide

Table of Contents

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Avocent HMX Specifications

General IconGeneral
TypeKVM extender
Resolution SupportUp to 1920x1200
USB SupportYes
DistanceUp to 100 meters
Video InterfaceDVI
AudioYes
Power SupplyExternal
Operating Temperature0°C to 40°C
Storage Temperature-20°C to 60°C

Summary

Chapter 1: Product Overview

Introduction

Overview of the HMX extender system, its components, and functionality.

HMX System Features

Details about the system's security, upgradability, and network addressing capabilities.

Transmitter Features

Details on how transmitters connect, their power sources, and media stream processing.

User Station Features

Explains how user stations connect peripherals to the target workstation via the network.

On-Screen Display (OSD)

Describes the OSD for viewing system configuration.

Operations Administration and Maintenance

Details serial menu for admin tasks like network config and firmware upgrades.

Virtual Media

Explains functionality of mass storage devices connected via HMX user station.

User Station Modes

Explains the different operating modes: Extender, Desktop, Matrix, and Share.

Safety Precautions

Provides guidance to avoid potential video and keyboard problems.

Chapter 2: Installation

Installing the HMX 1050 User Station

List of items and steps required for installing the HMX 1050 User Station.

Mounting Option

Describes how the HMX 1050 user station mounts to a flat panel monitor.

Installation Options

Describes point-to-point and networked installation configurations.

Point-to-Point Installation

Details the direct, out-of-the-box installation method for HMX systems.

Connecting Power

Instructions for connecting the external power supply to the HMX 1050 user station.

Networked Installation

Steps for setting up multiple HMX units on a network via Ethernet.

Installing the HMX 1070 and HMX 2050 User Stations

List of items and steps for installing HMX 1070 and 2050 User Stations.

Point-to-Point Installation HMX 1070 and HMX 2050 User Station

Details the direct installation method for HMX 1070/2050.

Connecting Power

Instructions for connecting the external power supply to HMX 1070/2050 user stations.

Networked Installation

Steps for setting up HMX 1070/2050 units on a network.

Chapter 3: Operations

Overview

General information on operating the HMX system and configuring settings.

LED Identification

Describes the status LEDs on the front and rear panels of the HMX user station.

Accessing the System

How to initiate a connection and interact with the remote workstation.

OSD Functions

Details about using the On-Screen Display for system configuration and information.

Configuring Networking Parameters Using the OSD

How to set IP address, Netmask, and Default Gateway via the OSD.

Setting the OSD Timeout

Configures how long the On-Screen Display remains visible.

Setting the Auto Logout Time-out

Configures automatic disconnection after inactivity.

Initiating a Remote Connection (Matrix Mode)

Steps to connect to a remote computer when the system is in Matrix Mode.

Access Through Auto-Login Mode

How administrators can enable and use Auto-Login Mode for user stations.

To Display System Information in Extender Mode

Steps to view system information for the HMX user station in Extender Mode.

The Serial Menu

Overview of the serial menu's capabilities for configuration and maintenance.

Configuring Network Settings

Details on changing network settings for transmitters and user stations.

Flash Upgrading Your HMX System

Procedure for upgrading firmware via XMODEM or HTTP.

Restoring Factory Default Settings

Steps to reset both user station and transmitter to factory default settings.

Resetting the HMX System

Procedure for resetting the HMX user station or transmitter.

Configuring Video Input Settings

How to set video input types (DVI/VGA) for transmitters and user stations.

Preferred Monitor Resolutions (EDID Preferred Timing)

Configuring preferred monitor resolutions for transmitters.

Session Retry Settings

Adjusting the automatic connection retry interval and count.

Configuring the OSD Hotkey Sequence

Changing the key sequence used to activate the On-Screen Display.

OSD Inactivity Time-out

Configuring the time before the OSD automatically dismisses.

Audio Performance Settings

Modifying audio performance levels or disabling audio support.

Display Power Saving Mode

Setting up the display power saving mode feature.

Setting the Auto Logout Timeout (Serial Menu)

Configuring automatic logout timer via the serial menu.

Chapter 4: Share Mode

Share Mode

Allows multiple users to share audio/video and arbitrate control of a target computer.

Keyboard and Mouse Control During Share Mode

Explains initial control and relinquishing of keyboard/mouse in Share Mode.

Configuration

How Share Mode can be configured via HMX Manager or serial menu.

Monitor Requirements

Requirements for monitors in a Share Mode group.

Share Mode in Extender Mode

Details on operating Share Mode with HMX stations in Extender Mode.

Using Share Mode in Desktop Mode

How to make a Share Mode connection when user stations are in Desktop Mode.

Chapter 5: Advanced Operations

Simple ASCII Manager Interface

Using SAMI for limited control of HMX transmitters/stations via ASCII protocol.

Accessing the SAMI Menu

Steps to access and navigate the SAMI Menu for configuration.

Appendix A: Technical Specifications

Network

Details on Ethernet standard and IP port usage for HMX 1070/2050.

Extension Ports

Information on the RJ-45 connectors for extension ports.

User Ports

Specifications for USB, DVI-I/DVI-D, audio, and power jacks.

Dimensions

Physical dimensions of the HMX 1070/2050 User Stations.

Weight

Weight of the HMX 1070/2050 User Stations.

Environmental

Details on heat dissipation, power consumption, and operating conditions.

Supported Hardware

Lists supported peripherals like keyboards, mice, and speakers.

Mass Storage Devices

Lists types of mass storage devices supported by the HMX system.

Video Resolution

Supported video resolutions and refresh rates for HMX systems.

Safety and EMC Approvals and Markings

Lists safety and EMC certifications obtained.

Appendix A: HMIQDHDD and HMIQSHDI Transmitter Product Specifications

Network

Details Ethernet standard and IP port usage for transmitters.

Extension Ports

Information on the RJ-45 connectors for extension ports.

Console Ports

Specifications for USB and video ports on transmitters.

Dimensions

Physical dimensions of the transmitters.

Weight

Weight of the transmitters.

Environmental

Details on heat dissipation, power consumption, and operating conditions.

Video Resolution

Supported video resolutions and refresh rates for transmitters.

EDID Table Settings

Settings for normal or wide screen resolutions.

Safety and EMC Approvals and Markings

Lists safety and EMC certifications.

Appendix B: Factory Default Settings

HMX 1050, HMX 1070 and HMX 2050 User Stations

Factory default settings for HMX 1050, 1070, and 2050 User Stations.

HMIQDI, HMIQSHDI and HMIQDHDD Transmitters

Factory default settings for HMIQDI, HMIQSHDI, and HMIQDHDD Transmitters.

Appendix C: Technical Support

To Resolve an Issue

Steps to follow when encountering installation or operating issues with Avocent products.

Appendix D: Troubleshooting

No Power Status Light on HMX User Station

Troubleshooting steps for a user station with no power light.

No Video on Monitor Attached to HMX User Station

Troubleshooting steps for no video output on the user station monitor.

No Mouse or Keyboard Operation from Peripherals Attached to HMX User Station

Troubleshooting steps for non-responsive peripherals.

No Audio from Speakers Attached to HMX User Station

Troubleshooting steps for no audio output from speakers.

Poor Video Quality on Monitor Attached to HMX User Station

Troubleshooting steps for degraded video quality on the monitor.

No Response from USB Mass Media Device Attached to the HMX User Station

Troubleshooting steps for USB mass media devices not responding.

Slow File Transfer Rate from or to the USB Mass Media Device

Troubleshooting steps for slow file transfer rates with USB mass media devices.

Connection to Remote Workstation is Lost

Troubleshooting steps when the connection to the remote workstation is lost.

Transmitter Disconnected from DHCP Server (Extender Mode)

Troubleshooting steps for transmitter disconnection from DHCP server in Extender Mode.

Transmitter Disconnected from DHCP Server (Matrix Mode)

Troubleshooting steps for transmitter disconnection from DHCP server in Matrix Mode.

Appendix E: Login Error Messages

HMX 1050 User Station Login Error Messages

Lists and describes error messages that occur during HMX 1050 user station login.

License Information

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