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Chelsea Wilson MDSep 10, 2025
What to do if my Brother Printer displays 'USB hub not supported'?
- OorodriguezSep 12, 2025
If your Brother Printer displays 'USB hub not supported', remove the unsupported device from the USB port.
What to do if my Brother Printer displays 'USB hub not supported'?
If your Brother Printer displays 'USB hub not supported', remove the unsupported device from the USB port.
What to do if my Brother ADS-1300 displays 'Unusable Device' on Brother ADS-1300?
If your Brother Printer displays 'Unusable Device', remove the device from the USB port.
What to do if my Brother ADS-1300 displays 'USB Access Error' on Brother ADS-1300?
If your Brother Printer displays 'USB Access Error', insert the USB flash drive.
What to do if my Brother ADS-1300 Printer says 'Document Jam'?
If your Brother Printer displays 'Document Jam', clear the jam first. Then, gently adjust the Paper Guides to fit the width of your document. If scanning multiple page sizes with 'Scan Size' set to 'Auto', insert narrow pages straight and close to the center. For documents that don't feed straight, use the continuous scan option. Confirm your settings and clean the Pick Up Roller and Separation Pad to remove any accumulated paper dust. Straighten any curled documents before scanning again.
What to do if my Brother Printer displays 'Power shortage (Code:01)'?
If your Brother Printer displays 'Power shortage (Code:01)', when using a USB Type-C cable, use a computer with a USB Type-C port supporting more than 15 W output or higher. Use only a Certified USB Type-C cable.
What to do if my Brother ADS-1300 Printer displays 'No Access Point'?
If your Brother Printer displays 'No Access Point', check that you did not press the WPS button on two or more wireless access point/routers. Restart the machine and the wireless access point/router.
What does 'Scheduled Maintenance Alert' mean on my Brother Printer?
If your Brother Printer displays 'Scheduled Maintenance Alert', clean the Separation Pad and Pick Up Roller. This will prevent paper jams and reduced scan quality.
What to do if my Brother Printer displays 'No Document / Card'?
If your Brother Printer displays 'No Document / Card', load a document or card.
What to do if my Brother Printer displays 'No PC found'?
If your Brother Printer displays 'No PC found', connect the machine to your computer, and then try again.
What to do if my Brother ADS-1300 Printer displays 'Authenticate Err'?
If your Brother Printer displays 'Authenticate Err' when scanning to network, enter the correct password. If you forgot it, you must reset it.
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