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Michael GriffithAug 23, 2025
What to do if my Brother ADS-1300 Printer says 'Document Jam'?
- LlaurenhesterAug 23, 2025
If your Brother Printer displays 'Document Jam', clear the jam first. Then, gently adjust the Paper Guides to fit the width of your document. If scanning multiple page sizes with 'Scan Size' set to 'Auto', insert narrow pages straight and close to the center. For documents that don't feed straight, use the continuous scan option. Confirm your settings and clean the Pick Up Roller and Separation Pad to remove any accumulated paper dust. Straighten any curled documents before scanning again.