2-72
Confidential
 Black vertical streaks on a light background
 Horizontal streaks
<User Check>
- Clean the corona wire of the drum unit.
- This problem may disappear after printing multiple sheets of paper.
- Refer to the User's Guide to remove the dirt from the exposure drum 
using a cotton applicator.
- Turn ON the power switch, and leave the machine for a while 
(condensation).
- Replace the drum unit with a new one.
- Replace the toner cartridge with a new one.
Step Cause Remedy
1
Dirt on the charge electrodes Clean the electrodes of the drum unit and 
those of the machine. (Refer to Fig. 2-8 and 
Fig. 2-9.)
2
Laser unit failure Replace the laser unit.
<User Check>
- Clean the corona wire of the drum unit.
- This problem may disappear after printing multiple sheets of paper.
- Refer to the User's Guide to remove the dirt from the exposure drum 
using a cotton applicator.
- Replace the drum unit with a new one.
- Replace the toner cartridge with a new one.
Step Cause Remedy
1
Dirt on the charge electrodes Clean the electrodes of the drum unit and 
those of the machine. (Refer to Fig. 2-8 and 
Fig. 2-9.)
2
FG harnesses or FG plate 
attachment failure (not grounded 
correctly)
Retighten the screws to secure the FG 
harnesses or FG plate.
Fix the bent tray ground spring of the paper 
tray. (Refer to Fig. 2-13.)
3
Scratch or dirt on the fuser unit Replace the fuser unit.
4
High-voltage power supply PCB 
failure
Replace the high-voltage power supply PCB 
ASSY.