Brother HL-5340D

3-49
Confidential
5. SOFTWARE SETTING PROBLEMS
The machine may not print the data correctly if there are incorrect software settings.
<User Check>
- Check that the USB cable and the network cable is not damaged or broken.
- Check that the correct machine is selected if you have an interface switching device.
- Check the descriptions on the software setting in the user’s guide.
- Try resetting the factory settings. (Refer to Users guide.)
Step Cause Check
Result Remedy
1
Failure inside the
machine
Does the machine print
“Printer Settings” ?
(Refer to "Printing for
Maintenance" in 1.3
Service Mode in
Chapter 7.)
No
Identify the error type, and
then refer to the specified
section of this chapter.
2
Machine
connection
For Macintosh, has the
product ID been
verified?
No
Verify the product
ID.Product ID:
HL-5340D: 0039*
HL-5350DN: 003A*
HL-5350DNLT: 003A*
HL-5370DW: 003B*
HL-5370DWT: 003B*
HL-5380DN: 003C
* Hexadecimal
3
Main PCB failure Is the problem solved
after replacing the main
PCB ASSY?
Yes
Replace the main PCB
ASSY.