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Brother HL-5450DN Service Manual

Brother HL-5450DN
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2-73
Confidential
4.4 Troubleshooting for Software Problems
End users can solve problems related to software, for instance, printing is not possible from a
computer although the test print and Printer Settings print can be performed from the
machine, as long as they follow the User Check items. If the problem still cannot be solved,
follow each procedure according to the step number in the tables below.
4.4.1 Cannot print data
*
Check the Product ID on a Macintosh according to the following procedure:
(1) Select "About This Mac" from the "Apple" menu.
(2) Press the "More Info..." button in the "About This Mac" dialogue box.
(3) Select "USB" at the bottom of "Hardware" in the "Content" on the left side of the screen.
(4) Select "HL-XXXX" in the "USB Device Tree".
(5) Check the "Product ID" under "HL-XXXX".
Product ID (hexadecimal)
HL-5440D : 004Ah
HL-5450DN : 004Bh
HL-5470DW : 004Ch
HL-6180DW : 004Dh
<User Check>
- Check that the USB cable, LAN cable, or parallel cable is not damaged.
- When using an interface switch, check that the correct machine is selected.
- Check the relevant section in the User's Guide.
- Check the driver setting.
- Retry ID setting for Secure Print.
- Reset the machine to the default settings. (Refer to the User's Guide.)
Step Cause Remedy
1
Machine connection For Macintosh, check the Product ID*.
When it is wrong, install the firmware.
2 Main PCB failure Replace the main PCB ASSY.

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Brother HL-5450DN Specifications

General IconGeneral
ColorNo
N-up printing2, 4, 9, 16, 25
Duplex printingYes
Print technologyLaser
Maximum resolution2400 x 600 DPI
Time to first page (black, normal)8.5 s
Print speed (black, normal quality, A4/US Letter)38 ppm
Duplex print speed (black, normal quality, A4/US Letter)9 ppm
Maximum duty cycle- pages per month
Recommended duty cycle1000 - 3500 pages per month
Number of print cartridges1
Memory typeDDR2
Processor familyStar Sapphire
Maximum internal memory320 MB
Sound power level (standby)34 dB
Sound pressure level (printing)59 dB
Sound pressure level (quiet mode)54 dB
Total input capacity250 sheets
Total output capacity150 sheets
Maximum input capacity800 sheets
Total number of input trays2
Multi-Purpose tray input capacity50 sheets
Custom media width76.2 - 215.9 mm
Maximum print size216 x 356 mm
Custom media length127 - 355.6 mm
Paper tray media typesPlain paper, Recycled paper
Paper tray media weight60 - 105 g/m²
Non-ISO print media sizesLetter
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5, B6
Multi-purpose tray media typesBond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Recycled paper
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 163 g/m²
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (off)0.41 W
Power consumption (standby)4.7 W
Power consumption (printing)665 W
Power consumption (PowerSave)0.6 W
Package weight11.900 g
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Dimensions (WxDxH)371 x 384 x 245 mm

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