Brother HL-5450DN Service Manual

2-73
Confidential
4.4 Troubleshooting for Software Problems
End users can solve problems related to software, for instance, printing is not possible from a
computer although the test print and Printer Settings print can be performed from the
machine, as long as they follow the User Check items. If the problem still cannot be solved,
follow each procedure according to the step number in the tables below.
4.4.1 Cannot print data
*
Check the Product ID on a Macintosh according to the following procedure:
(1) Select "About This Mac" from the "Apple" menu.
(2) Press the "More Info..." button in the "About This Mac" dialogue box.
(3) Select "USB" at the bottom of "Hardware" in the "Content" on the left side of the screen.
(4) Select "HL-XXXX" in the "USB Device Tree".
(5) Check the "Product ID" under "HL-XXXX".
Product ID (hexadecimal)
• HL-5440D : 004Ah
• HL-5450DN : 004Bh
• HL-5470DW : 004Ch
• HL-6180DW : 004Dh
<User Check>
- Check that the USB cable, LAN cable, or parallel cable is not damaged.
- When using an interface switch, check that the correct machine is selected.
- Check the relevant section in the User's Guide.
- Check the driver setting.
- Retry ID setting for Secure Print.
- Reset the machine to the default settings. (Refer to the User's Guide.)
Step Cause Remedy
1
Machine connection For Macintosh, check the Product ID*.
When it is wrong, install the firmware.
2 Main PCB failure Replace the main PCB ASSY.

Brother HL-5450DN Specifications

General

Color	No
N-up printing	2, 4, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Duplex print speed (black, normal quality, A4/US Letter)	9 ppm
Maximum duty cycle	- pages per month
Recommended duty cycle	1000 - 3500 pages per month
Number of print cartridges	1
Memory type	DDR2
Processor family	Star Sapphire
Maximum internal memory	320 MB
Sound power level (standby)	34 dB
Sound pressure level (printing)	59 dB
Sound pressure level (quiet mode)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	800 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	50 sheets
Custom media width	76.2 - 215.9 mm
Maximum print size	216 x 356 mm
Custom media length	127 - 355.6 mm
Paper tray media types	Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Recycled paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.41 W
Power consumption (standby)	4.7 W
Power consumption (printing)	665 W
Power consumption (PowerSave)	0.6 W
Package weight	11.900 g
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Dimensions (WxDxH)	371 x 384 x 245 mm