Brother MFC-J5330DW Service Manual

Confidential
2-53
4.2 Recording Paper Feeding Problems
Problems related to paper feeding are end user recoverable if following the User
Check items.
If the same problem occurs, follow each procedure in the order of the number
described in the Step column in the tables below.
4.2.1 Paper is not fed from paper tray #1/#2
< User Check >
- Check that setting of tray selection is not fix to MP Tray or Manual feed slot.
- Check that recording paper is loaded correctly in the paper tray.
- Check that the paper smaller than the specified size is not loaded.
- Adjust the paper guide to match the recording paper size.
- Try reversing the recording paper in the paper tray, or rotating direction of the paper
for 180 degrees.
- Check thickness of recording paper is within tolerance of each type.
- Check that the number of recording paper loaded in the paper tray is within specified
volume.
- Clean the paper pull-in roller.
Step Cause Solution
1 Paper pull-in roller not
mounted in place
Set paper pull-in roller the into place.
2 CR encoder strip stained Clean the CR encoder strip.
3 PF encoder disk stained Clean the PF encoder disk and flushing
guide.
(refer to "Precautions for Troubleshooting
and/or Disassembly/Assembly")
4 Bank ASSY out of place Set the bank ASSY into place.
5 The grease of the switching
lever guide of the maintenance
unit is not enough
Apply the grease for the switching lever guide
of the maintenance unit.
(refer to Fig. 2-8 (2-54))
6 ASF motor harness connection
failure
Reconnect the ASF motor harness.
7
Registration actuator out of place Set the registration actuator into place.
8
Paper feeding path parts out of place Set the feeding path parts into place.
9 Paper pull-in roller worn out Replace the paper feed arm frame ASSY or
LT frame ASSY.
10 CR encoder strip defective Replace the CR encoder strip.
11
CR encoder sensor defective Replace the carriage PCB ASSY.
12
PF encoder disk defective Replace the PF encoder disk.
13 Registration sensor defective Replace the registration sensor PCB ASSY.
14 Paper feed motor defective Replace the paper feed motor.
15 ASF motor/Switching lever
guide defective
Replace the maintenance unit.
16 Main PCB defective Replace the main PCB.

Brother MFC-J5330DW Specifications

General

Type	all in one, fax
Color	black
Touch Screen	yes
Display Size	2.7 inches
Tray Capacity	250
Output Tray Capacity	100
Automatic Document Feeder Capacity	50 sheets
Paper Size	letter, executive, envelope (com-10, dl envelope, monarch), a4, a5, a6 photo 4"x6", 3.5"x5", 5"x7", 5"x8", manual by-pass: 3.5" x 5" to 11" x 17"
Printing Method	color
Color Print Speed	20 pages per minute
Mono Print Speed	22 pages per minute
Print Resolution Mono	up to 4800 x 1200
Print Resolution Color	up to 4800 x 1200
Media Types	glossy paper, inkjet paper (coated paper), plain paper, recycled paper
Two-Sided Printing	no
Maximum Number of Pages Per Month	up to 30, 000
Reduction and Enlargement	yes
Photo Printing	yes
Scanner Type	flatbed
Scan Resolution	up to 2400 x 2400
Duplex Scan	yes
Copier Resolution Mono	up to 4800 x 1200
Copier Resolution Color	up to 4800 x 1200
Fax Function	yes
Cartridges	lc3019bk/c/m/y inkvestment super high-yield cartridges, lc3017bk/c/m/y inkvestment super high-yield cartridges
Number Of Cartridges	4
Number of Ink Tanks	0
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	apple airprint, brother iprint&scan, google cloud print, mopria print service, usb, wi-fi, wi-fi direct
OS Compatibility	windows vista, 7, 8, 8.1, 10 home, 10 pro, 10 education, 10 enterprise, os x v10.9.5, os x v10.10.x, os x v10.11.x, hard disk space for drivers and apps
Mobile Devices Connection	yes

Weight and Dimensions

Depth	12 inches
Height	12 inches
Width	20.9 inches
Net Weight	36.8 pounds