Canon DC310 - Troubleshooting Playback, Editing, and Recording Issues; Playback and Editing Problem Resolution; Recording and Focus Troubleshooting

Even without a disc loaded, when
closing the disc compartment cover a
motor sound can be heard.
- The camcorder is checking if a disc is
loaded
or not. This is not a malfunction.
Cannot open the disc cover to remove
the disc.
- Turn off the camcorder, disconnect the
compact power adapter and remove
the battery pack. Restore the power
supply and try again.
-
The camcorder has exceeded its
operational temperature. Turn
off the
camcorder and let it cool down before
resuming use.
The disc cannot be recognized.
- The disc is dirty. Clean the disc with a
soft lens-cleaning cloth (CO 77). If the
problem persists replace the disc.
-
The disc is not correctly loaded. Check
the disc (CO 26).
- Verify
that the camcorder supports the
type of DVD disc you inserted (CO 5).
The camcorder vibrates.
- Depending on the condition of the disc,
the camcorder might vibrate
occasionally. This is
not a malfunction.
• The disc's rotation can be faintly heard.
•
Occasionally the operation sound can
be heard.
- The disc is activated from time to time.
This is
not a malfunction.
• After using the camcorder for a long
time, it becomes hot.
•m lights up in red.
- This is not a malfunction. Turn the
camcorder off and let it cool for a while
before resuming operation.
Recording
Image will not appear on the screen.
- Set the camcorder to (~!t:.)
mode (CO 29).
- Open
the lens cover.
Pressing IStart/StopI will not start
recording.
- Set the camcorder to (~?9
mode (CO 29).
- Load a
disc that has been tested
(CO 6).
- The disc is full (" 0 END" appears on
the screen). Delete some recordings
(DVD-RW in VR mode)
to free some
space (CO 36) or replace the disc.
-
The camcorder has exceeded its
operational temperature. Turn
off the
camcorder and let it cool down before
resuming use.
- Unfinalize
(CO 49) the disc (DVD-RW in
VIDEO mode).
Even after stopping recording, the disc
access indicator does not go off.
- The scene is being recorded on the
disc. This is not a malfunction.
The point where IStart/StopI was pressed
does not match the beginning/end of the
recording.
- There is a slight interval between
pressing
[Start/StopI and the actual start
of the recording on the disc. This is not
a malfunction.
The recording suddenly stops shortly
after starting recording.
- The disc is dirty. Clean the disc with a
soft lens-cleaning cloth (CO 77). If the
problem persists replace the disc.
-
The camcorder has exceeded its
operational temperature. Turn
off the
camcorder and let it cool down before
resuming use.
Camcorder will not focus.
- Autofocus does not work on that
subject. Focus manually (CO 41).
-
If you are using the viewfinder, adjust it
with the dioptric adjustment lever
(CO 30).
- Lens is dirty. Clean
the lens with a soft
lens-cleaning cloth (CO 77). Never use
tissue
paper to clean the lens.
Sound is distorted.
- When recording near loud sounds (such
as fireworks
or concerts), sound may
become distorted.
A vertical light bar appears on the
screen.
- Bright light in a dark scene may cause a
vertical light
bar (smear) to appear. This
is
not a malfunction.
Additional Information • 71