Messages regarding printheads
Problem with Printhead x (x is L, R, or LR)
Cause Corrective Action
The Printhead nozzles are becoming clogged. If printing is faint, clean the Printhead .
( → P .719)
x printhead error (x is Left or Right)
Cause Corrective Action
An incompatible Printhead has been installed. Install a Printhead specied for use with the printer . If
“Printhead L” is displayed, install the Printhead L ; if
“Printhead R” is displayed, install the Printhead R .
( → P .720)
Open the T op Cover . If the Carriage is over the
Platen , replace the Printhead with a new one. If
“Printhead L” is displayed, replace the Printhead L ; if
“Printhead R” is displayed, replace the Printhead R .
( → P .720)
There is a problem with the Printhead .
If, after opening the T op Cover , you see that the
Carriage is not over the Platen , follow the steps
below .
1. T urn of f the printer and wait at least three seconds
before restoring the power .
2. Lift the T op Cover and make sure the Carriage
is over the Platen . If “Printhead L” is displayed,
install the Printhead L , and if “Printhead R” is
displayed, install the Printhead R .
( → P .720)
Execute printhead cleaning.
Cause Corrective Action
The Printhead nozzles are clogged. Follow these steps to clean the Printhead .
1. Hold down the Stop button for a second or more
to cancel printing.
2. Printhead cleaning options.
( → P .719)
If this message is still displayed, replace either the
left, right, or both printheads as needed.
( → P .720)
Error Message 799
To Next Page
Loading...
Need help?
General