[H-07] The Shared Printer Cannot Be Accessed
The shared printer cannot be accessed.
Cause 1 The user of the computer to be used has not been registered, or the password has not been specified
yet.
Solution Register the user of the computer to be used or specify the password on the print server.
Contact your network administrator for more details.
Cause 2 The path to the network is not correct.
Solution 1 Check the following.
1. Display [Windows Explorer].
Windows XP, Server 2003, Vista, and Server 2008
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[Windows Explorer].
2. Select the print server from [My Network Places] (from [Network] for Windows Vista
and Server 2008), then confirm the icon for this printer.
If you cannot find the icon for this printer
Ask your network administrator about the problem.
If you can find the icon for this printer
You can install the printer driver by performing either of the following procedures and
following the instructions on the screen.
Double-clicking the icon for this printer
Dragging and dropping the icon for this printer into the [Printers and
Faxes] folder or [Printers] folder
Solution 2 If you want to specify the network path directly, check if the network path is specified correctly as
"\\the print server name (the computer name of the print server)\the printer name".
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