Ciara Enterprise/Discovery 945GTP
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8.7: Solving Hard Drive Problems
Solving Hard Drive Problems
Problem Cause Solution
Hard drive error occurs. Hard disk has bad sectors or has
failed.
Use a utility to locate and block usage
of bad sectors. If necessary, reformat
the hard disk.
Disk transaction problem. Either the directory structure is
bad or there is a problem with a
file.
In Windows 2000 and Windows XP,
right-click Start, click Explore, and
select a drive. Select File > Properties
> Tools. Under Error-checking, click
Check Now.
Drive not found. Cable could be loose. Check cable connections.
Drive jumper settings may be
incorrect.
If the drive is a secondary drive that has
just been installed on the same cable as
the primary drive, verify that the
jumpers for both drives are set correctly.
Non-system disk message. The system is trying to start from
a diskette that is not bootable.
Remove the diskette from the diskette
drive. The computer should start up.
System files missing or not
properly installed.
Insert a bootable system diskette and
restart. Verify if hard drive is
partitioned and formatted. Install system
files for the appropriate operating
system if necessary.
Second Ultra ATA hard drive
does not perform optimally.
You are using the wrong cable for
the drive type.
Reinstall the second Ultra ATA hard
drive using an 80-conductor cable.
Both slow and fast UATA devices
are on the same data cable.
Change slow UATA devices to a
separate data cable connected to the
secondary IDE (ATA) controller on the
system board.
Computer seems to be locked up. Program in use has stopped
responding to commands.
Attempt the normal Windows “Shut
Down” procedure. If this fails, press the
power button for four or more seconds
to turn off the power. To restart the
computer, press the power button again.
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