Ciara Enterprise/Discovery 945GTP
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8.12: Solving Hardware Installation Problems
Solving Hardware Installation Problems
Problem Cause Solution
A new device is not recognized as
part of the system.
Device is not seated or connected
properly.
Ensure that the device is properly and
securely connected and that pins in the
connector are not bent down.
Cable(s) of new external device
are loose or power cables are
unplugged.
Ensure that all cables are properly and
securely connected and that pins in the
cable or connector are not bent down.
Power switch of new external
device is not turned on.
Turn off the computer, turn on the
external device and then turn on the
computer to integrate the device with
the computer system.
When the system advised you of
changes to the configuration, you
did not accept them.
Reboot the computer and follow the
instructions for accepting the changes.
Computer will not start. Wrong memory modules were
used in the upgrade or memory
modules were installed in the
wrong location.
1. See Sections 4.8 and 7.3 of the
present Guide to verify if you have
installed memory modules
compatible to your system and if
they were installed correctly.
2. If the problem persists, Contact Ciara
Technology.
Power LED flashes Red five
times, once every second,
followed by a two second pause,
and the computer beeps five
times.
Memory is installed incorrectly or
is bad.
1.Reseat DIMMs. Power on the system.
2.Replace DIMMs one at a time to
isolate the faulty module.
3. If a faulty module is found, Contact
Ciara Technology for the replacement
of the module.
4. If the problem persists, Contact Ciara
Technology for this may necessitate the
replacement of the motherboard.
Power LED flashes Red six times,
once every second, followed by a
two second pause, and the
computer beeps six times.
Video card is not seated properly
or is bad, or system board is bad.
For systems with a graphics card:
1.Reseat the graphics card. Power on
the system.
2. If the problem persists, Contact Ciara
Technology for this may necessitate the
replacement of the video card or the
motherboard.
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