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8700 Series Mobile Computer Reference Manual
KEYPAD SEEMS NOT WORKING
Perform the keyboard test. (See 3.3.4 Keyboard.)
If the problem persists, reload the battery pack and perform the test again.
VIBRATOR SEEMS NOT WORKING
Perform the vibrator test. (See 3.3.7 Vibrator.)
If the problem persists, reload the battery pack and perform the test again.
MOBILE COMPUTER SEEMS NOT WORKING
Upload all data to the host and perform the memory test. (See 3.3.5 Memory.)
If the problem persists, reload the battery pack and perform the test again.
CANNOT SCAN BARCODES
LOW BATTERY CONDITION
Check if the battery icon on the screen indicates a low battery status. If so, replace it
with a fresh battery.
If the problem persists, check if the battery contacts get dirty or the battery pack
does not fit to the compartment.
BARCODE OR RFID READER PROBLEM
Perform the reader test to see if the reader is working. (See 3.3.1 Reader or 3.3.9
RFID
.)
If the problem persists, reload the battery pack and perform the test again.
CANNOT DECODE DATA AFTER SCANNING
UNREADABLE BARCODE
Check if the barcode is defaced. A defaced barcode may not be readable.
UN-PROGRAMMED TO READ
Check if the scanner is programmed to read the symbology (types of barcode) that
you are trying to read.
Try scanning a test barcode of the symbology you are trying to read.
DIRTY SCAN WINDOW
Check if the scan window gets dirty. Wipe it with a clean and dry cloth, and try again.
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