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Cisco Systems recommends the use of good quality external devices, like headsets that are screened 
against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of 
these devices and their proximity to other devices such as cell phones and two-way radios, some audio 
noise may still occur. See Audio Quality Subjective to the User, page 6, for more information.
The primary reason that support of a headset would be inappropriate for the Cisco Unified IP Phone 
is the potential for an audible hum. This hum can either be heard by the remote party or by both the 
remote party and you, the Cisco Unified IP Phone user. Some potential humming or buzzing sounds 
can be caused by a range of outside sources, for example, electric lights, being near electric motors, 
large PC monitors. In some cases, a hum experienced by a user may be reduced or eliminated by using 
a local power cube or power injector. 
Audio Quality Subjective to the User
Beyond the physical, mechanical and technical performance, the audio portion of a headset must 
sound good to you (the user) and to the party on the far end. Sound is subjective and Cisco cannot 
guarantee the performance of any headsets or handsets, but some of the headsets and handsets on the 
sites listed below have been reported to perform well with Cisco Unified IP Phones.
Nevertheless, it is ultimately still the customer’s responsibility to test this equipment in their own 
environment to determine suitable performance.
For information about headsets, see:
http://www.vxicorp.com/cisco
http://www.plantronics.com/cisco
http://www.jabra.com
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