Cisco 7941G

Possible Explanation and ActionDescriptionMessage
•
If the phone has a static IP address, verify that
you have not assigned a duplicate IP address.
See Network Configuration Menu, on page 64
section for details.
•
If you are using DHCP, check the DHCP server
configuration.
Another device is using the IP address
assigned to the phone.
Duplicate IP
None. This message is informational only.
For more information about the CTL or ITL files, see
Cisco Unified Communications Manager Security
Guide.
Erasing CTL or ITL files.Erasing CTL and ITL files
From Cisco Unified Operating System
Administration, check that the following files are
located within subdirectories in the TFTP File
Management:
•
Located in subdirectory with same name as
network locale:
◦
tones.xml
•
Located in subdirectory with same name as user
locale:
◦
glyphs.xml
◦
dictionary.xml
◦
kate.xml
One or more localization files could not
be found in the TFTPPath directory or
were not valid. The locale was not
changed.
Error update locale
Authentication typically fails for one of the following
reasons:
•
No shared secret is configured in the phone or
authentication server.
•
The shared secret configured in the phone and
the authentication server do not match.
•
Phone has not been configured in the
authentication server.
The phone attempted an 802.1X
transaction but authentication failed.
Failed
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco
Unified Communications Manager 9.0 (SCCP and SIP)
174
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