Cisco 7961G Administration Guide

7-9
Cisco IP Phone Administration Guide for Cisco CallManager, Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE
OL-6966-01
Chapter 7 Viewing Security Information, Model Information, Status, and Statistics on the Cisco IP Phone
Status Menu
DNS unknown host DNS could not resolve the
name of the TFTP server or
Cisco CallManager.
• Verify that the host names of the TFTP
server or Cisco CallManager are
configured properly in DNS.
• Consider using IP addresses rather than
host names.
Duplicate IP Another device is using the IP
address assigned to the phone.
• If the phone has a static IP address, verify
that you have not assigned a duplicate IP
address. See the “Network Configuration
Menu” section on page 4-6 section for
details.
• If you are using DHCP, check the DHCP
server configuration.
Error update locale One or more localization files
could not be found in the
TFTPPath directory or were
not valid. The locale was not
changed.
Check that the following files are located
within subdirectories in the TFTPPath
directory:
• Located in subdirectory with same name
as network locale:
– tones.xml
• Located in subdirectory with same name
as user locale:
– glyphs.xml
– dictionary.xml
– kate.xml
– dictionary.xml
Table 7-1 Status Messages on the Cisco IP Phone (continued)
Message Description Possible Explanation and Action

Cisco 7961G Specifications

General

Brand	Cisco
Model	7961G
Category	IP Phone
Language	English